Access to the site and services
By accessing, browsing and using the Site and its services (“Services”, “Solutions”), you accept, without limitation or qualification, these Terms and Conditions. If you do not wish to be bound by these Terms and Conditions, you should not access the Site and its Services. By using the Services or the Site, you represent and warrant that you are 13 (thirteen) years of age or older and that you accept and agree to abide by all of the terms and conditions of this Agreement. The Site may, without notice to the User, add additional features or change or eliminate features or Services, change nomenclature, and make other changes at any time, which will be subject to these Terms and Conditions.
Privacy policy
Like you, we are Internet users and are concerned about privacy during your access and use of the Services. Please take the opportunity to review our privacy policy. We do not share your information or your IP address or other information that the Site may collect for purposes of providing an estimate of Services or delivering such Services as agreed upon by Rohitwebco.com and the User. Should you have any questions about our Privacy Policy, please Contact Us and we will address your question or issue as soon as possible.
Services statement
Rohitwebco.com shall provide the services as nominated at time of order. A copy of these agreed services will be emailed to both parties at the beginning of the project, after we have received your completely filled order form and project files.
Satisfaction guarantee policy
Client satisfaction is our ultimate goal, and we strive for excellence on each and every order. We provide support for ninety (90) days after the completion of your project. A project is considered to be completed after its final delivery. We provide a high level of client support and seek to build lasting relationships with our clients. We are committed to quality standards and consistently research ways to improve our communication system. We will make every effort to provide you with the project outcome you expect.
Money back policy
We respect client’s business and strive to make our client happy in all possible ways. A full refund will be provided if:
- - The client’s order cannot be completed;
- - The client requests to cancel the order before the production or coding or development is started;
A partial compensation will be considered based on the following reasons:
- - The client is not reasonably and legitimately satisfied with the quality of the code or service and provides a proof/explanation of incompatibility;
- - The client is not satisfied with the resulting product upon a review of the output on our test or staging server. A refund may be issued upon the confirmation of both parties, and upon the clearance of all details related to the refund.
If the code or banner output is made according to the specifications of the client, some minor display errors in the project should be deemed acceptable and cannot be a reason for full or partial refund.
Pricing policy
We offer digital production services at competitive prices. Please view our current rates for various packages, options, solutions and services at the solutions and order pages.
Inner pages are discounted by 50%. Discounts for bulk projects are available and provided on a per-project basis. Custom JavaScript and CMS / eCommerce integration / development cost is determined on a per-project basis.
Additional charges may apply depending on the project complexity. We will review your requirements and provide you with our recommendations for the best package to suit your needs. We reserve the right to amend our pricing for any changes or additions to the project subsequent to our commencement of the project.
Expedited delivery service is available for extra charge.
We offer monthly deals, discounts and specials on our packages on our INstagram, Twitter pages. Please contact us via our contact form or email at rohit@rohitwebco.com if you need more information about the pricing.
Delivery of the services
Start date: Rohitwebco will start providing services on the first working day from the date of purchase – subject to the order paid and all required files are uploaded correctly. Note that our team starts the development work only after all project specifications are crystal clear between the client and the project manager.
End date: The due date generated by the system is an estimate. The completion date will be confirmed again by a Project Manager from Rohitwebco – after reviewing all project files and details.
The delivery timeline takes effect at the time that (1) payment has been made for the order and (2) the order details have been accepted and agreed upon by the parties. Our project manager will notify you of the final delivery date after all details have been cleared. The order is considered to be commenced at the time your project manager gives you the estimated delivery date; you can track your order status in the Client Area of the Site.
Delivery adjustments for bulk projects are available and provided on a per-project basis
The estimated timelines for JavaScript, CMS / eCommerce development are provided after the investigation of the designs and requirements. Please note that delivery time is subject to change depending on project complexity.
Availability: Our team works from 09.00 to 20.00 from Monday to Friday in GMT + 6 Time Zone, you should expect your project to be delivered during that time-frame.
Content and terms and conditions
The Terms and Conditions contain our intellectual property policies, our content policies and general use policies. We reserve the right to refuse to work on any project, without the need for providing justification therefore. We will not provide services for any project or potential client for content which is offensive, illegal or which contains illicit or infringing material.
The Client is fully responsible for the provision, exploitation, maintenance and use of all content, provided by him, including, but not limited to, issues related to:
- - Correspondence of the Client’s content to provisions of laws about copyright protection of all applicable jurisdictions;
- - Any claims, related to the content;
- - Immediate reaction for notices to the Client (or affiliated persons) by any person, claiming that the Client’s content is infringing the rights of such person.
The Client shall indemnify and hold Rohitwebco, its affiliates, subsidiaries and related companies harmless from any losses, claims, obligations or other liabilities related to or arising out of the foregoing.
Intellectual property rights
Rohitwebco agrees to grant to the purchaser a Non-Disclosure Agreement (NDA) where Rohitwebco establishes that any material, information, files related your project will not be shared with third parties or used in any other way that is not related to the completion of the project. In respect of the material specifically created for the Purchaser as part of the services, Rohitwebco accepts that the full title guarantee belongs to the person or company that contracted our services and all of the copyright, other intellectual property rights and any other data or material used or subsisting in the project files, whether finished or unfinished also belongs to the purchaser.